Strengthening partnershipsGeneral service contractors supporting show management with exhibitor services can benefit from ShowServe's link with emsystem, EMC's fully-fledged exhibitor management system for event organisers. Show information and forms can be managed efficiently on their behalf, and you can gain further revenues through our generous emsystem licencing programme. |
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showServe: Improving Customer ServiceThe showServe online platform provides everything you need for improving communication and service for your customers. EMC supports you from your first contact with the exhibitor, right through to order and payment management.Dedicated 'shopfront' portal Your customers can access your services either directly from your Web site or from a site that we can prepare for you. New customers can self-register or use their logins provided by show management. It's all branded to your company and completely customised.Simple product selection and ordering ShowServe provides a comprehensive set of tools to help you present your products and services in an appealing way. Changes can be made at any time and are effective immediately, so you can modify your selling profile at different times in the show cycle. Exhibitors are led through the system in a simple and logical way, right through to confirmation and payment.Secure online payment EMC has relationships with a number of online payment services and merchant account providers, so setting up your merchant services can be done quickly and easily. Using our secure payment gateway, customers can pay at the time of order, assuring you of immediate funds clearance directly to your bank. Of course, showServe also supports regular bank transfer and invoiced methods of payment.Automatic flow of orders With showServe, there are several ways in which you can receive exhibitor orders. All orders are normally confirmed by e-mail to the exhibitor, with a copy to you. Alternatively, depending on how you process orders now, we can establish an automated link that passes orders into your internal system for processing. For the complete picture, you can log into showServe at any time and process your orders and payments, and to run management reports. |
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